Where are you based?
We are based in London, UK.
Do you offer returns and exchanges?
Yes we do. Please see further details on our returns and exchanges page.
How does shipping work?
Vendeo partners with Royal Mail and all UK orders will be sent via 48 Hour Tracked Royal Mail shipping. For orders that have a chosen delivery date we will use Royal Mail shipping to target the specified delivery date.
How much does shipping cost?
Our standard UK shipping cost is £4.50 and free shipping for orders over £50
Do you ship internationally?
Yes we do. International shipping is £15 via Royal Mail
Is tracking available?
Yes. Once your order has been dispatched we will send you a dispatch email which will contain a Royal Mail tracking number web link which you can use to see the progress of your delivery.
What happens if I need to change any of my delivery instructions?
Please don't hesitate to contact us if you have any question or problem regarding the delivery at firstname.lastname@example.org